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What is a healthcare staffing MSP?

March 1, 2023

Managed Service Providers (MSPs) are game changers in healthcare staffing. Before MSPs, healthcare facilities were responsible for managing many contracts for healthcare workers and suppliers, which was a logistical nightmare. MSPs help ease the burden of managing a contingent workforce by sourcing qualified talent, streamlining the credentialing process, ensuring compliance, tracking resource allocation, and more— all through one point of contact.

What is a healthcare MSP?

A healthcare Managed Service Provider (MSP) is a company that provides comprehensive workforce management solutions to healthcare organizations, particularly for their contingent workforce needs.

Typically, MSPs will handle all of the recruitment, screening, credentialing, scheduling, billing, and compliance management for temporary, part-time, or full-time healthcare staff such as nurses, therapists, and other allied health professionals.

MSPs act as a single point of contact for healthcare organizations, simplifying the staffing process and providing greater visibility and control over their workforce. They offer tech-enabled solutions that streamline workflows and improve operational efficiency while ensuring that healthcare organizations have access to skilled, qualified, and reliable staff to deliver high-quality patient care and unburden existing staff by minimizing burnout.

How do MSP programs work?

  1. Healthcare provider communicates a staff need to the MSP
  2. MSP shares the position internally and with sub-vendors
  3. MSP manages the hiring, onboarding, and credentialing process
  4. MSP handles vendor contracts and billing
  5. Facility gains a quality candidate in an efficient and timely manner
  6. Facility receives one contract and one bill from the MSP

By providing highly qualified and vetted contingency staff, MSPs give organizations the tools to prepare for the changing workforce environment while keeping long-term goals in perspective. Additionally, MSPs provide access to clear tracking of progress reports, benchmarks, and quarterly analysis. All of this comes together to allow health systems to maintain control and focus on delivering the best possible care to those who need it.

About GHR

We have 30 years of experience in healthcare and community-based staffing. In addition to matching candidates with the roles that fit their needs, we also offer total system workforce solutions for healthcare organizations all across the US. Our tech-enabled, customizable, scalable MSP program empowers organizations to take control of their staffing and focus on what matters most: providing high-quality patient care. Click below to learn more.


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